Bhubaneswar: TP Central Odisha Distribution Limited (TPCODL) announced the rollout of its new smart and user-friendly Missed Call Service. Designed to streamline outage information and No Power Supply (NPS) complaint registration, this service exemplifies TPCODL’s commitment to innovation, operational excellence and enhanced customer convenience.
This digital-first solution enables customers to receive real-time power outage updates or register a No Power Supply (NPS) complaint by simply giving a missed call to 97777 74841 from their registered mobile number. Its serves as an additional option alongside the existing helpline number 1912, offering greater convenience and flexibility in complaint registration.
The Missed Call Service gives customers an easy way to connect with TPCODL’s support team, showing the company’s commitment to using digital tools and improving customer service.
“At TPCODL, our customers’ time and trust are of the utmost importance,” said Arvind Singh, CEO, TPCODL, adding, “By introducing this Missed Callg Service, we are not only simplifying the way our consumers report power outages but also accelerating our response times. This initiative reflects our ongoing commitment to harnessing technology for a more reliable and responsive electricity distribution network.”
