Bhubaneswar: The Odisha chief minister, Naveen Patnaik, Saturday expressed his vision for Odisha while addressing the senior officers after assuming office for the fifth term.
“This term, I want to focus on employment and value addition on a big scale comparable to the best in the world …Australia…South Korea …Singapore,” Naveen said. He said, “The state government’s emphasis would be on bold industrialization and world class infrastructure…MSME clusters…Start Up Hubs”.
Stating that the hallmark of good governance is citizen satisfaction, he urged the senior government officers to formulate “best policies” to transform governance for public good.
“Make our policies the best in the country in every sector in which we see potential. If the best state in the country is providing X…Let’s do X Plus,” said the chief minister.
He asked the officials whether various departments of the government take any feedback from citizens about their level of satisfaction.
Pointing out that all the government offices exist for citizens and run with their money, he asked, “What is the level of citizen satisfaction in these offices?” ” I want you to look at all service from the citizen’s point of view,” he said adding, ” Totally Citizen Centric Governance.”
The chief minister asserted: “We have now reached a certain stage in development and governance from where we should take a leap to the next level. People are aspirational and that should motivate us to provide effective services.”
The CM said, “As regards services government will make a paradigm shift more and more towards self-certification we will trust the goodness of people than the integrity of our process.”
